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    Conversion action Online purchase with processed valid payment
    Cookie days 30 day(s)
    Commission type Percent of Sale
    Base commission 5.00%

    Refurb Phone is a trading name for Ezy Gadgets Limited.

    By providing us customers you agree to be bound by the terms and conditions set out below. If you have any questions relating to these Conditions please speak to one of our sales staff at [email protected] or call Abul on 0044 7801 513 488

    1. SALE OF GOODS

    1.1 We will only provide a commission payout once the customer successfully completes the order. 

    1.2 We will only provide a payout for the amount stipulated in the commsssion structure. 

    1.3 We keep cookies data for 30 days. If a customer purchases after the 30 day period than payout of commission cannot be paid. 


    2. Payments

    2.1 Payments will be made via your chosen method of Paypal or Bank Transfer at the end of the month. 

    2.2 If a customer wants to withdraw from a purchase than the affiliate partner will not get paid for this sale and the commission will be deducted from the next payout. 

    2.3 If a customer returns a product during their 14 days peace of mind period than the affiliates commission will be deducted from the next payout. 


    Last updated 24.05.2019

    Please read this Privacy Policy carefully as the terms may have changed since your last visit to this website.

    By using this website and/or registering with "Refurb Phone, you are accepting and consenting to the practices described in this Privacy Policy.

     

    NEW GDPR NOTICE EFFECTIVE 25.05.2018

    Your privacy is extremely important to us. This policy explains what personal information we have and how we use it.

    We collect information to help manage your account:

    • To deliver commission payouts to you.

    We also collect information so we can tell you about our products and services.

    The law also requires us to keep some information. Occasionally this information is anonymised, so you can't be identified.

    The information we have about you includes things like who you are which includes:

    • Your name, address.

    • Your email address.

    • Your contact number.

    • Purchase history.

    • Payouts

    We collect information mainly when you sign up with us or provide a sale for us

    For example when you:

    • Get in touch with us to ask something.

    • Make an affiliate sale on our behalf.

    We use and analyse your information to keep in touch with you.

    In particular, this means using your information to:

    • Manage your account.

    • Get in touch with you (e.g. if we need to tell you about any problems)

    • Keep things secure and prevent crime and fraud.

    • Look into any complaints or questions you may raise.

    There are certain reasons we have to keep hold of your information.

    We keep information while you're our customer or after you've left us, but only as long as we need it for the purposes described above. How long we keep it depends very much on the type of information and purpose. 

    For example, we might need to sort out disagreements, stop fraud and abuse, prove that you had an account with us or follow our legal obligations. Or the police may need it as evidence. We may also keep information about how you use our products or services. 

    Your rights

    You have a number of legal rights in relation to the information that we hold about you, including:

    • The right to request details of the information we have about you.

    • In some circumstances, you have the right to receive some of your information in a usable format and/or request we transmit that data to a third party where this is technically feasible. Please note that this right only applies to information which you have provided to us.

    • The right to ask that we update your information if it is inaccurate or incomplete.

    • The right to ask that we erase your information in certain circumstances. Please note that there may be circumstances where you ask us to erase your information, but we are legally entitled to retain it.

    • The right to request that we restrict the processing of your information in certain circumstances. Again, there may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.

    About cookies:

    Like other sites, we use cookies. A cookie is like a tag that some sites put on your computer or phone when you visit them so they can recognise you next time. 

    Communicating over the internet:

    Please remember, any emails or other communications you send over the internet aren't safe unless they've been encrypted. They might go through a few countries before they get to your friend who lives around the corner. Unfortunately, that's the nature of the internet.

    If someone gets into your emails without your permission, or your personal information is shared publicly, we can't accept responsibility. It is out of our control.

    This Privacy Policy doesn't apply to other companies' sites that you get to through our website. So make sure you've read their Privacy Policy before putting your personal information on their site.

    Your privacy is important to us. This statement sets out Refurb Phone’s privacy statement in respect of the information that you provide to us when using this website (the "www.refurb-phone.com").

    Our Privacy Policy describes the ways we capture your personal information and governs how we will deal with it. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection rules. If you have questions or concerns about our Privacy Policy, please contact us.

    Where this Privacy Policy contains hyperlinks to other pages on our website, we recommend you click on such links as they may contain additional important details about our Privacy Policy.

    The website may contain links to third parties websites. Refurb Phone assumes no responsibility for the privacy practices or the content of those websites. Therefore, please read carefully any privacy policies on those websites before either agreeing to their terms or using those websites.

    This Privacy Policy applies from the date stated above for all use of the website after this date. Refurb Phone may occasionally amend this Privacy Policy to reflect regulatory requirements and changes in our information collection and disclosure practices. All amended terms shall automatically be effective seven days after they are initially published on the website. You should therefore return here regularly to view our most up to date Privacy Policy. We also advise you to print a copy for your records.

    Refurb Phone may from time to time transmit, store and process your personal information on computers located in the United States or in other EU countries. Please note that the laws on holding personal information in these countries may not be as rigorous as they are in the United Kingdom. By using this website and/or registering with Refurb Phone you consent to the transfer of your personal information for these purposes. However Refurb Phone will ensure that your information is transferred in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998.

    Opting in and Opting Out

    Refurb Phone's policy is to allow users to unsubscribe from our regular emails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the email you've received. This will take you to your account, where you can change your settings as required.

    Sometimes things go wrong; if this is the case please accept our apologies. There are a couple of reasons why this may happen. Sometimes the unsubscribe link in the email gets 'broken' in transit to you. If this has happened, try visiting your account, as above.

    However, should you continue to experience problems, please call our Customer Service team in the UK 0203 773 5252 or international + 44 203 773 5252, who will assist you if the automatic process fails.

    If you have sent a message asking us to stop sending emails, and this hasn’t happened, it may be because the email address to which we are sending them is not the same as the address you sent your request from. Please check the address we are using and include this information in your request. The easiest way to do this is to return to us the whole of the unwanted email. The address we are sending to is included at the bottom of the message.

    Access to your Personal Information

    You have the right of access to any personal information processed by us. Refurb Phone is committed to providing you with reasonable and practical access to your information to give you the opportunity to identify any inaccuracies. Where possible, if Refurb Phone is informed of the inaccuracy of any personal information, we will make appropriate corrections. You can request the updating or amending of any information you have provided to Refurb Phone by contacting us.

    Dispute Resolution

    In case of any concerns, please email Refurb Phone Customer Service team or call us between 10am and 6pm local time. If your dispute is not addressed to your satisfaction, please email the Chief Executive Officer.

    Information We Collect About You

    The information we collect from you depends on what activities you are carrying out on our website, whether you are logged in or not and whether you are making a purchase. We may collect:

    • contact information, such as name, address and telephone number,
    • online contact information, such as your email address,
    • purchase information, such as credit card details
    • navigation and click-stream data, the time of accessing the website, duration of your visit, products you viewed or searched for, items in your basket, at which stage you abandoned your basket,
    • HTTP cookies.

      How We Collect Your Personal Information

      Refurb Phone obtains information from you in three ways:
      • either by you typing your personal details in,
      • by the automatic collection of information about you as you use the website,
      • or from third parties.

      A) Keying in your details

      If you wish to place an order we will ask you to key in standard contact and financial information as you proceed through the stages of making a purchase, in order to process and deliver your order. Similarly, if you request a catalogue, we will ask you to enter your name and delivery details or if you wish to receive email alerts, we will request you to provide your email address.

      B) Automatic collection

      Like most websites, our website uses ‘cookies’ to enhance your shopping experience. A cookie is an element of data that our website automatically transfers to a directory on the hard drive of your PC when your browser accesses our website. Cookies only identify a PC, not the individual using a PC.

      If you are only browsing our website and have not logged in, we will not ask you to key in any personal information, but certain information - including computer and connection information, browser type and version, operating system and platform details, the time of accessing the website - is automatically collected about you. The same information will be collected every time you access our website for purposes of completion and support of the activity you are carrying out, anonymous user analysis and research and development.


      Marketing and business development purposes

      if you provide Refurb Phone with an email address, it will automatically be entered into our regular email update service. From time to time, we may also contact you by post with information on special offers or events regarding our products or services or those of trusted third parties that we think you may be interested in. If you do not wish to receive updates or marketing information, please contact us.

      If you do not object to receiving marketing material at the time the information was collected from you, but subsequently change your mind and no longer wish to receive such information, you may opt out of doing so.

      Occasionally, Refurb Phone may contact you by telephone for the purposes of market research, marketing our products (and for telemarketing) where you have consented to us doing so. You are under no obligation to participate in the call.


      Use of your information by third parties

      Refurb Phone will not sell your personal information to third parties. However, on occasions we do share customer information with third parties as described below.

      Refurb Phone may run competitions on the website in conjunction with third parties, where we will ask you if you would like to be contacted by the third party sponsoring the prize about its products or services. If you expressly tell us that you want to receive such information, we will pass on your personal details.

      Refurb Phone collates statistics about site traffic, sales and other commercial information, which we pass on to trusted third parties to assist us in improving the services we provide to you, but this information is not personally identifiable information. We also use demographic information to tailor the website to the interests of our customers, which we share with third parties, again on an aggregate basis only so that they can build up a better picture of our customer base and general consumer trends.

      Refurb Phone may disclose your personal information if necessary to comply with regulations or law or to assist with law enforcement, to enforce the terms under which you trade with Refurb Phone, or to protect our property and other rights.

      In the unlikely event that Refurb Phone is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset of the company, may also be transferred. However, use of your personal information will remain subject to this Privacy Policy. Similarly, your personal information may be passed on to a successor in interest in the event of a liquidation or administration of Refurb Phone . You hereby consent to such transfers occurring.